Welcome New Residents!

Please help to keep Westminster and Pine Park in good shape by submitting service requests.  Do not assume someone else has submitted the request.  Typical requests that should be submitted to the City Parish Department of Public Works (DPW) are maintenance of ditches, canals, creeks, storm drains, culvert, catch basins, sinkholes (drainage related), potholes, bridges, shoulders, curbs, trees on city property, concrete repairs, drainage servitudes, blind corners (on city parish property), city lots, neutrals grounds, and right-of-ways, and damage to traffic signs. 

DPW also handles sidewalks if damaged by city parish work; otherwise repairs to sidewalks are the responsibility of the homeowner.

To submit a request for service to DPW, call 311 or submit the request online at https://brgov.com/apps/crs/. Please save your service request number.  You will receive an email verification if you submit the request online.  If you are at the location of the problem, you may use the new app, “Red Stick 311,” to submit the service request.

Matt Watson, our city parish council representative, also is willing to assist you with DPW service requests.  You may contact his office at council-dist11@brgov.com and 225-389-5169.  Provide Matt and his staff with (1) a description of the issue; (2) a picture of the problem, if possible; and (3) the nearest address to the problem.

If your DPW request is an “emergency” and it is not during normal work hours, contact Public Works Dispatch at 225-389-2070 from 3 p.m.–11 p.m. Monday through Friday and from 7 a.m. to 11 p.m. on Saturday, Sunday and Holidays.

Sewer improvements are coordinated by the SSO program of www.BRprojects.com, 225-588-5678. Sewer emergencies should be reported to the Department of Environmental Services by calling 311 or 225-367-4179 or, if after hours, 389-2070.

If a street light is out, report the problem to Entergy (not DPW), using the Entergy street light repair form.

If you see a tree or branch that looks dangerously close to a power line (and it is a power line that runs from a pole to another pole), call 800-368-3749 (800-ENTERGY).

If you have a water leak emergency in your yard, call the B.R. Water Company at 225-925-2011 and follow the prompts for reporting water leak emergencies.  (To report water trouble after 5:00 pm or before 8:30 am, during weekends or holidays, call 225-926-3044.)

In East Baton Rouge Parish, all dogs and cats must be registered and wear a collar and license tag.  Dogs must be confined in a fence or home or on a leash no longer than 6 feet.  You may not allow your dog to roam freely.  Cats are not required to be on a leash, but they must be confined to the owner's yard or home or be under the physical control of the owner. 

Contact Companion Animal Alliance of Baton Rouge (774-7701) to adopt an animal or to find a lost animal. Contact Animal Control & Rescue Center (774-7700; acc@brgov.com) to report a dangerous animal, dog running loose, animal cruelty, and barking dogs at night.

• Vehicles must be parked in the direction of traffic within 18 inches of the curb. 
• Vehicles cannot be parked on the street for more than 9 consecutive hours.
• Vehicles cannot be parked on the sidewalk or the grass between the house and street.
• Vehicles can’t block mailbox or driveway.